Press release
February 28, 2020

Air Charter Service, the world leader in air charter, announces that it has received a large number of charter requests following the travel restrictions put in place since the appearance of the Coronavirus in China and Asia.

Justin Lancaster, ACS Commercial Director, comments: “Since the beginning of the epidemic, our offices around the world have organized flights, our teams have also intervened to provide solutions to interrupted flight programs due to the general reduction air movements in the region.
We have had very different types of flights: small groups of passengers on private jets like hundreds of people on commercial planes, as well as cargo planes loaded with tons of surgical masks.
We activated all of our communication systems when we first heard about the epidemic. ”

Francois-Xavier Camus, Managing Director of ACS France adds: “From the first alerts and prevention measures linked to the virus, we were able to support the French government, by chartering several passenger planes to repatriate a hundred French nationals from China .
Our expertise, our privileged relationships with companies and our knowledge of the local market thanks to our on-site teams have enabled us to ensure this logistics without any problems. ”

Justin continues: “Some customers have preferred to fly with their families on private jets to avoid traveling on airliners with a large number of passengers, more prone to possible contagion, while other organizations, as well that some governments have evacuated large groups of people on much larger planes.

We also transported several aid loads to the most affected region of China: protective clothing, medical gloves and millions of surgical masks.

We were faced with delicate situations when booking flights: passengers requiring a crew with a flight history excluding China, customers refusing to load their cargo on planes recently returned from the region or obtaining diplomatic permits are just simple examples. Our offices in the United States, Europe and the Middle East also participated in the flight booking process, in support of the teams from two of our three regional offices who were assigned to residence to minimize the risk of infection. .

Perhaps our biggest challenge is ensuring that all medical and government advice is followed to prevent the spread of the epidemic.
At the beginning of February, we had to cancel several flights, a direct consequence of the changes in standards in certain countries. ”

www.aircharterservice.com/china-situation-update
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